in respect of personal data held by us
1.1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.
1.2. We take seriously the protection of your privacy and confidentiality. We understand that all individuals dealing with us are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
1.3. We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
2.1. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
2.2. Except asset out below, we do not share, or sell, or disclose to a third party, any information that we hold on you, except as explained under Clause 9 below.
3.1. The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
3.2. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
3.3. If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
4.1. At present we do not hold any of your ‘personal data’ under this defined base.
5.1. At present we do not hold any of your ‘personal data’ under this defined base.
6.1.We do not share any of your personal data with any other company or entity for the purpose of marketing or other purposes.
6.2. You do not have a personal login to our systems and so we are unable to verify under the terms of the regulations that you have consented personally to the retention of your personal data by us. Accordingly, the basis on which we hold your personal data under the regulations is that there is a legitimate interest in our doing so.
6.3. The scope of your personal data we hold is as follows:-
6.3.1. Your designation
6.3.2. Your given name
6.3.3. Your family name
6.3.4. Your position within your organisation
6.3.5. Your office telephone number
6.3.6. Your mobile telephone number
6.3.7. Your contact email address within your organisation
6.3.8. Any other email addresses we hold for you that has been provided either by you or a third party.
6.4. All of the above data falls within the definition of ‘personal data’ over which you are entitled to privacy.
6.5.We may hold all or any of the above data under this defined base
7.1. the processing is not required by law but is of a clear benefit to you or others,
7.2. there’s a limited impact on your privacy,
7.3. you should reasonably expect us to use your data in that way,
7.4. we do not wish to bother you with disruptive consent requests when you are unlikely to object to the use of your data given the commercial purposes for which your personal data is held.
8.1.processing sales orders and quotations from inception to completion,
8.2. providing information regarding:
8.2.1. new products,
8.2.2. price changes,
8.2.3. special offers,
8.2.4. technical and material safety data,
8.2.5. any other data commercially beneficial to you and us,
8.3. responding to any communication from you to which we believe you would expect a response
8.4. protecting and asserting the legal rights of any party
8.5. protecting your interests where we believe we have a duty to do so
8.6.facilitating efficient and effective commercial liaison between your employer and us.
8.7. Sharing of your personal data
8.7.1. We do not share your personal data with any third party outside our organisation.
8.8. Your personal data may be shared with other individuals within our organisation purely to achieve the purposes set out above.
8.9. Control over your personal data
8.9.1. You are legally entitled to view, add to, reduce and delete any of the personal data we hold. If you wish to contact us in order to do any of the above please contact our Data Controller at firstname.lastname@example.org
9.1. We are subject to the law. Accordingly we must process your information in order to comply with our statutory obligations, and we must provide your personal data, limited to the definition contained in clause 6.3 above, where we receive a request from an appropriate competent authority. This may include your personal information. We do not share your personal data with any third party, apart from where required under this clause.
10.1. When we receive a complaint, we record the information you have given to us.
10.2. We use that information to resolve your complaint.
10.3. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
10.4. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
10.6. If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
11.1. Although we do not disclose your personal information to any third party (except as set out in this notice), if we receive any data that may unintentionally and indirectly include your personal information from third parties whose services we use, we shall treat it as information that we hold in respect of our personal data in the same way as all your personal data in accordance with this Privacy Notice.
12.1. At anytime you may review personally identifiable information that we hold about you by contacting us at email@example.com.
12.2. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
13.1. If you wish us to remove personally identifiable information from our website, you may contact us at firstname.lastname@example.org with your request.
13.2. This may limit the service we can provide to you.
14.1. When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.
15.1. Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
15.1.1. to provide you with the services you have requested,
15.1.2. to comply with other law, including for the period demanded by our tax authorities,
15.1.3. to support a claim or defence in court.
16.1. We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
1.1 Any order placed by the buyer whether orally, in writing, or in electronic form, shall constitute a binding contract of sale once Offshore & Marine Lubricants has accepted it.
1.2 Unless otherwise agreed in writing by Offshore & Marine Lubricants, all products shall be supplied in accordance with these conditions, to the exclusion of any terms and conditions (if any) stipulated by the buyer and any representations, warranties or communications not expressly incorporated in these Conditions.
1.3 The buyer shall be solely responsible for ensuring the accuracy of the terms of any order entered though Offshore & Marine Lubricants website.
1.4 Offshore & Marine Lubricants reserves the right to amend ordered quantities without notice in order to comply with any legal restrictions or credit limits, whether previously agreed with the buyer or not.
2.1 Subject to this clause, the price payable by the buyer is that ruling on the date of order as shown on Offshore & Marine Lubricants website. Offshore & Marine Lubricants reserves the right to implement any increase equal to any new or increased tax duties, or other imposts or the wholesale schedule price and/or market variations imposed or occurring up to the date of delivery. Offshore & Marine Lubricants also reserve the right to amend the price charged to the buyer in the case of manifest error. In such an event the price payable by the buyer shall be Offshore & Marine Lubricants ’s selling price at the date of order notwithstanding the published price on Offshore & Marine Lubricants website.
2.2 The price shall include all duties, levies or other imposts (excluding VAT)
2.3 The price shall not be affected by any payment made by the buyer on delivery.
2.4 The unit price of any products may vary depending on the quantity ordered. If Offshore & Marine Lubricants is unable to deliver the ordered quantity (due to lack of ullage in the buyer's tank, or at the request of the buyer/buyer’s agent) Offshore & Marine Lubricants shall be entitled to increase/reduce the unit price of the products to reflect the delivered quantity.
3.1 Payment shall be due before delivery, unless alternative arrangements have been expressly agreed by Offshore & Marine Lubricants.
3.2 Credit shall only be available to the buyer subject to the completion to Offshore & Marine Lubricants ’s credit application form. The offer of credit to any buyer and the continuation of such credit terms shall be at Offshore & Marine Lubricants ’s sole discretion.
3.3 If credit is granted to the buyer payment shall be made not later than 28 days from date of delivery, unless other terms have been agreed.
3.4 Offshore & Marine Lubricants reserves the right to charge interest on overdue monies at the rate of 5% above HSBC Plc rate as published and varied from time to time, such interest to accrue on a daily basis until payment is made without deduction of tax.
3.5 No payment shall be deemed to have been received until Offshore & Marine Lubricants is in receipt of cleared funds. The buyer shall allow five (5) working days from the date of receipt for cheque payments before the amount paid can be considered cleared funds.
3.6 Offshore & Marine Lubricants reserves the right to charge any reasonable amount to process card payments. Reasonable shall be defined as being linked to the costs incurred in processing the buyer's payment.
3.7 Any refunds requested by the buyer and agreed by Offshore & Marine Lubricants, shall be made as soon as reasonably possible, and within 30 days of the request being made.
4.1 Offshore & Marine Lubricants will make every effort to effect delivery in accordance with the buyer’s requirements.
4.2 No delivery date is guaranteed.
4.3 All deliveries to be made within Offshore & Marine Lubricants’s discretion.
4.4 The buyer must provide a safe and suitable point of access to the storage tank, and shall provide every facility to ensure the products can be promptly discharged or offloaded.
4.5 It is the buyer’s responsibility to provide storage facilities that conform to all relevant Health and Safety regulations current at the date of delivery. Offshore & Marine Lubricants or seller’s agent reserves the right to refuse delivery if Offshore & Marine Lubricants / seller’s agent feels the buyer has not conformed to all relevant safety regulations.
4.6 If Offshore & Marine Lubricants is unable to effect delivery to the buyer by reason of the failure of the buyer to satisfy any of the above Conditions (including the buyers, or buyer’s representative, refusal to accept delivery) the buyer shall pay Offshore & Marine Lubricants a non delivery charge equal to£35.00 sterling plus VAT at the appropriate rate.
4.7 The buyer shall ensure that it shall not permit smoking or the use of naked lights, electric or gas fires or radiators near to any tank or inlet pipe into which a delivery of the products is being made or in the vicinity of any vent pipe connected to a tank. The buyer will fully indemnify Offshore & Marine Lubricants against any damage or costs arising from any failure to comply with this condition and shall retain appropriate insurance cover for that purpose.
4.8 Practical logistics and the nature of the products may mean that exact quantities cannot be delivered. If the delivered quantity is up to 10% more or less than the ordered quantity, the buyer shall accept and be liable for payment at the agreed pro rata rate.
4.9 Offshore & Marine Lubricants may deliver the product by instalments.
5.1 Offshore & Marine Lubricants shall not be liable for any failure or delay in performance of their obligations if, and so long as, such performance is prevented or hindered by circumstances of any kind whatsoever outside Offshore & Marine Lubricants ’s direct control.
5.2 If any such circumstances prevent or hinder Offshore & Marine Lubricants in supplying the full quantity of products to the buyer and also at the time maintaining in full it’s other business, Offshore & Marine Lubricants may withhold, suspend or reduce deliveries under any contract to such an extent as Offshore & Marine Lubricants in it’s absolute discretion considers appropriate, but the buyer shall remain free to purchase from other suppliers any resultant deficiency of any delivery which remains outstanding one month after the deliveries were first affected by the operation of this specific condition.
6.1 Offshore & Marine Lubricants shall not accept responsibility for the dipping, checking or testing of the buyer’s tank/s.
6.2 It is the buyer’s responsibility to ensure there is sufficient Ullage in the storage tank to accept the quantity ordered.
6.3 The measurements of Offshore & Marine Lubricants or its agents shall be conclusive as to the quantities delivered; in particular:
6.3.1 At unmanned premises – the driver’s confirmation as shown on the invoice/delivery note;
6.3.2 At manned premises – signature of the buyer or the buyer’s agent on the invoice/delivery note, or in the absence of such signature, as in accordance with unmanned premises.
6.4 Offshore & Marine Lubricants shall accept no responsibility for any damage whatsoever caused from the failure on the part of the buyer to comply with 6.1 and 6.2 above
7.1 These conditions shall be construed in accordance with English law.
This website is provided “as is” without any representations or warranties, express or implied. Offshore & Maine Lubricants Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Offshore & Maine Lubricants Ltd does not warrant that:
Nothing on this website constitutes, or is meant to constitute, advice of any kind
Offshore & Maine Lubricants Ltd will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
These limitations of liability apply even if Offshore & Maine Lubricants Ltd has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Offshore & Maine Lubricants Ltd’s liability in respect of any:
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, Offshore & Maine Lubricants Ltd has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Offshore & Maine Lubricants Ltd’s officers or employees in respect of any losses you suffer in connection with the website.
[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Offshore & Maine Lubricants Ltd’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Offshore & Maine Lubricants Ltd.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.